At Empower Work, we hear from thousands of workers navigating challenges related to career growth, job searches, workplace stress, finding stable employment, and more. We’re proud to support people through these moments via our peer support text line, and through partnerships with trusted community spaces like public libraries. We’re thrilled to be testing a new partnership with public libraries starting with the San Francisco Public Library (SFPL), with the goal to supplement the jobs and career support that public libraries offer the library patrons with the Empower Work text line.

Over the past year, Empower Work collaborated  with the Office of the Surgeon General (OSG) as they explored a critical question: “How can workplaces be an engine for well-being?” Our team had the pleasure of working with Dr. Vivek Murthy’s research team, including Ashleigh Reeves, Project Lead, OSG Innovation and Design Team, as they explored new recommendations for workplaces rooted in worker voice. And our founder, Jaime-Alexis Fowler, was honored to be part of the launch for the new framework this fall.

In December 2022, Jaime-Alexis sat down with Ashleigh for a digital “fireside chat” with the Empower Work community to dig into the research behind the framework. This is a transcript of their Q&A as they took a look behind the scenes at how the pieces came together.

Work in the U.S. is not working. 47.8 million workers quit their jobs in 2021, an average of 4 million per month. The data is clear. But the lived experiences of workers are missing. Those experiences point to a public health crisis.

Black History Month is an important time to celebrate the achievements and triumphs of the Black community. This year’s focus for Black History Month is Black Health and Wellness which calls for workplaces to respect and prioritize the health and safety of Black employees. Workplace health and safety conditions have been an issue that the Black community has fought for since long before our time. Among these activists were the unsung Black women who fought for Labor Rights - women like Coretta Scott King, Nannie Helen Burroughs, Lucy Parsons, Sylvia Woods, and Dora Lee Jones. Although workplace equity still has a long way to go, we have a movement and a legacy to be inspired by, thanks to the Black women activists who paved the way.

A few takeaways from our first 100,000 conversations about work difficulties. Seeing the cumulative data along with personal stories from people who have used Empower Work, I’m floored. Our timely intervention is leading to demonstrably more positive economic and emotional outcomes for underserved workers after livelihood-threatening experiences.