How our conversations work

Empower Work is available to anyone facing a difficult work situation in the United States.

Peer counselors are available 8:30am - 8:00pm PT. Simply text 510-674-1414 or use our web chat (see the bottom right corner). A peer counselor will respond in less than 5 minutes [note: we recommend an incognito browser for web chat]. 

Workplace issues people text about - If something feels challenging, overwhelming, or tough for you at work, we're here to talk to you about it. This might include, but is not limited to:

  • Manager or colleague run-ins
  • Job change or transition
  • Ethical questions
  • Unethical behavior
  • Stress
  • Management issues
  • Interpersonal conflict
  • Bad behavior
  • Micro-aggressions
  • Low job motivation or satisfaction
  • Harassment 
  • Discrimination
  • Isolation
  • Unreasonable expectations
  • Performance feedback
  • Workplace environment

What to expect - The first message you'll receive shares our terms of service and privacy policy. Take a look and accept if you're comfortable. Then you'll start your conversation with a peer counselor.

Peer counselors are here to support you by listening, asking questions, and reflecting on what's happening for you in that moment. Peer counselors are trained volunteers who give their time to support.

We provide support, not advice. We care deeply about people feeling empowered and successful at work.

Our goal is for you to leave a conversation feeling like you can take whatever next steps feel right to you. Sometimes that next step may just be taking a deep breath, sometimes it might mean tapping into other resources that the peer counselors may provide. 

Confidentiality - We respect your confidentiality. We will not share information from the conversations unless someone is in immediate, imminent danger. 

What we ask of you - Please do not share personally identifiable information about your workplace or colleagues. This protects you and our volunteers.  

Know someone who might need to talk?

Share our anonymous, accessible support with a friend directly or more widely on Twitter, Facebook, or LinkedIn.


Banner photo by Priscilla Du Preez on Unsplash