How it works

 

We help with work issues. Chat with a trained peer counselor: text 510-674-1414 or start a web chat.

 
How it works - Pattern Hero.png
 

 Worried about work? Get free and confidential support.

 
 
 

Step #1 // Start a chat

Text 510-674-1414 or click on the chat icon.

We’ll connect you with a trained peer counselor within 2 minutes.

Talk to real people - working professionals who have gone through selection and training. (And yes, it's free.)

 
chat bubbles
 
 
 
hand holding heart-shaped icon
 

Step #2 // Get immediate support

A peer counselor will introduce themselves, ask questions, and reflect with you.

To protect your privacy, please don’t share personally identifiable information about your workplace or coworkers.

Get support, not directions. You know yourself and the situation best. We’re here to be your thought partner and sounding board so you can find your path forward.

 
 
 

Step #3 // Feel empowered to take the next step!

Sometimes it may mean taking a walk on your break. Other times it might mean talking to your manager, beginning a job search, reporting the situation, or collectively organizing with other workers.

Your next step is what works best for you.

 
sign showing different paths
 
 

We recommend an incognito browser for web chat to protect your privacy.

 
 
 
 
Bottom.png
icon of person
 
My peer counselor helped me think through my goals, and made me feel better about my situation. I felt heard and not judged. It was like a good therapy session all on my phone.
— Worker navigating whether to stay or leave job
 
E8EFF7+Background_low+height.jpg
 

 We’re your confidante, coach, and partner during your toughest work moments

 
 

Need help handling a conflict with a co-worker? Grappling with an ethical question? Preparing for your review or your next career move? We’re here for anything that feels challenging, overwhelming, or tough at work.

Here are some of the issues we hear about frequently:

 
 
  • Toxic, hostile, negative, or dysfunctional workplaces

  • COVID or other health concerns

  • Personal conflicts with managers and colleagues

  • Bad bosses

  • Bullying, intimidating, disrespectful, or demeaning behavior

  • Job change or transition

  • Questionable leadership decisions

  • Unethical behavior

  • Work stress and anxiety

  • Value misalignment with company or team

  • Microaggressions

  • Low job motivation or satisfaction

  • Harassment

  • Discrimination

  • Isolation and feeling alone

  • Unreasonable expectations

  • Performance feedback

  • Pay, hours, or benefits issues

text bubbles with common work issues
 

 Learn about our volunteers

 

Peer counselors are working professionals. They generously volunteer their time to support people through critical challenges at work. They come from diverse professional backgrounds and are motivated to give back. All go through a selection process and receive robust training to prepare them for the role.

 
 
Volunteer
 
Volunteer
 
Volunteer
 
 
E8EFF7+Background_low+height.jpg
 

 

Person texting on a phone

Ready to talk with a counselor?

We’re here. Share your work challenge and walk through possible options with a peer counselor.