A few takeaways from our first 100,000 conversations about work difficulties. Seeing the cumulative data along with personal stories from people who have used Empower Work, I’m floored. Our timely intervention is leading to demonstrably more positive economic and emotional outcomes for underserved workers after livelihood-threatening experiences.
Read MoreAt Empower Work, we’re focused on creating more positive, supportive pathways at work.
One of my favorite podcasts, NPR Politics, has a segment called “Can’t let it go” where they discuss a story they can’t stop thinking about. For me this week, it’s the new Pixar short that’s been making the rounds, directed by Kristen Lester and produced by Gillian Libbert-Duncan. It depicts Purl, a vivacious ball of yarn, trying to fit in at a toxic, male-dominated office, aptly named B.R.O. Capital.
Read MoreWe’ve all been there. A team member tells you they’re stressed out about an upcoming performance review. A direct report approaches you about a conflict they’re facing with another employee. A work friend pulls you aside to fervently vent about their boss. Navigating these complex issues — particularly in environments where people don’t feel heard and respected — can feel confusing and isolating. During those challenging moments it’s more important than ever to show up for each other. While we can’t change the culture of a company overnight, there are a few simple things you can do to create space and help co-workers feel supported and heard.
Read MoreHere from Leigh Honeywell, who founded Tall Poppy, a company focused on fighting online harassment by working with employers to protect employees, on what she has to say about Empower Work and supporting each other in the workplace: “I’ve worked to understand the web of organizations whose missions touch the work we do. One of the most exciting organizations I’ve gotten to know in the field: Empower Work.”
Read MoreChris, one of our incredible volunteers, has generously chosen to share their story about reaching out to Empower Work as a texter. In this post they explore what the outcome was, and how it has changed they way they think about work.
Their issue: “I had just started a new job in a new industry and basically did a really bad job negotiating. I didn’t realize how much it was bothering me until a couple of months in. I feel like I struggle with salary a lot in several directions. Money should not be the way that people are valued. But also, in the world today, salary unfortunately represents the way your work is valued. I was struggling with feeling like my work wasn’t valued or respected.”
Read MoreEmpower Work peer counselors are working professionals who support people through tough work situations and workplace issues. They work across a range of fields and industries and cover a spectrum of geographies.
A number of volunteers say they’ve experienced a difficult work situation at some point in their own career. Many have benefited from mentorship and support during those challenging moments. Others didn’t have someone to turn to, and want to change that reality for other people. Despite their experiences, the motivation is the same: to be there for people when they need support at work.
Read MoreThis post is part of our peer counselor Q&A series which shares the perspectives of our talented volunteers. Rachel is an Empower Work peer counselor and nonprofit professional in the Bay Area.
From Rachel: I saw an ad for Empower Work at a bus stop in San Francisco and went online to learn more. I was looking for a regular volunteer opportunity and was intrigued by the concept. After talking with Empower Work’s founder, I was truly excited by the opportunity to be a part of a mission-driven startup to see something grow from its early stages.
Read MoreThis post is part of our peer counselor Q&A series which shares the perspectives of our talented volunteers. Deborah is an Empower Work volunteer and career counselor for college students. When she's not using her counseling skills to help others, she's usually spending time with her family or enjoying one of her creative hobbies.
Her comments include, “We've all had moments of frustration at work and needed someone to talk to. I was excited to find an organization striving to address this through the use of technology. The peer counselor role was a perfect fit—I get to help others with struggles they may face at work while further developing my interpersonal skills.”
Read MoreLaura, an Empower Work peer counselor, talks about how why she volunteers, and how she discovered Empower Work when she herself was in a difficult workplace situation.
From Laura: “The Empower Work peer counselor helped me realize that perhaps what I needed most was not necessarily leaving my job--but figuring out what I need to enjoy my job. The fact that the conversation was anonymous and via text allowed me to be more open. I was able to answer questions more honestly without fear of judgement or embarrassment. During such a difficult time, it was really helpful for me to use an anonymous platform to get it all out there to be fully supported in the best way possible for me.“
Read MoreThis post is part of our peer counselor Q&A series which shares the perspectives of our talented volunteers. Sarah is a career counselor with nearly a decade of experience working in higher education. Her focus is on helping women build confidence in the workplace, leadership development, and salary negotiation.
From Sarah: “"We spend so much of our lives at work and unfortunately, it is all too common for people to feel stuck in a difficult situation with limited or nonexistent resources. Having a place to talk to a trained volunteer where you are free from judgment, potential retaliation, or other negative consequences is crucial for people to move forward in their jobs and careers. In my opinion, having accessible, confidential work support is integral in improving employee satisfaction, retaining great talent, and creating a healthier work environment for everyone.”
Read MoreFacing tough issues at work can be emotionally draining, confusing, and stressful––like you’re stuck under the clouds. As the first confidential text line for work issues, Empower Work is on a mission to support people through their toughest, stormiest moments by helping them find a next step that feels right. If you have a non-legal issue that’s impacting your ability to thrive at work, the peer counselors with Empower Work can help.
Read MoreThis post is part of our peer counselor Q&A series which shares the perspectives of our talented volunteers. Tracy is an Empower Work peer counselor and a human resources professional focusing on engagement, development, and leadership.
What Tracy sees as some of the benefits of volunteering with Empower Work: “I’ve had the opportunity to directly apply some of the lessons I've learned through my volunteer experience in my career. For example, I incorporated a bias training across my organization. I've also changed my coaching approach when working with managers and employees––I now work harder to help them develop their own solutions rather than simply providing answers.”
Read More"Professor Says the Workplace Is the Fifth Leading Cause of Death in the U.S."
"Pregnancy Discrimination Is Rampant Inside America’s Biggest Companies"
"78% of Employees in Tech Report Experiencing Unfair Behavior or Treatment"
These are just a few recent headlines about the American workplace. From microaggressions and gaslighting to being groped by customers to HR teams that retaliate against employees for reporting issues, there’s no shortage of toxic and unacceptable behavior.
The headlines paint a bleak picture. And prompt a critical question: “now what?”
At Empower Work, we’ve seen that people have incredible ability to navigate complex situations if they have trained, informed support to talk through what they know of themselves, their employer, their boss, the players involved. Our text line provides a non-judgemental space to think through the implications, and if needed, get connected to additional resources from reporting tools to legal referrals.
That’s why we’re here. Workplaces challenges are universal. Support to navigate them should be too.
Read MoreOne year ago, I sent a file to print — 60 fliers I’d thrown together to test an idea. The idea had been sparked by a question: why wasn’t there an easily accessible resource for people facing work challenges?
As Empower Work began reaching people, we found what was tough for people varied widely — microaggressions, ethical decisions or questions, run-ins with managers, gaslighting, bullying, sexual innuendo, difficulties managing up, being sidelined or worked around, job transitions, harassment, discrimination…the list went on.
The Empower Work approach is based on researched-backed best practices in coaching and counseling. Our peer counselors go through a robust application, screening, and training where they learn to hold space to discuss what people are facing and ask succinct, informed questions that help people go from feeling backed into a corner with no options, to multiple pathways ahead of them. If needed, we connect people to additional resources ranging from legal information to meditation apps. All of our resources are vetted in line with our mission — free, accessible, inclusive.
Read MoreEmpower Work volunteers support people as they grapple with some of their biggest challenges at work. Sometimes that might mean navigating a difficult conversation with a boss; other times it might mean weighing the pros and cons of leaving a job. Hear why you might want to volunteer from Jennifer Habig Ph.D., Empower Work Board Member, and a coach, consultant, and trainer in leadership and organizational development.
Read MoreThis week, Empower Work received a game-changing $100,000 donation from the Pineapple Fund. The fund was started by an anonymous donor, “Pine,” who is making “bold, smart bets that hopefully impact everyone in the world” by giving away $86 million in Bitcoin.
Pineapple Fund’s transformative gifts to 30+ organizations have been highlighted by the New York Times, CNBC, Mashable not just for the impact, but for the intriguing new way that cryptocurrency is influencing philanthropy. Pine’s contribution is our largest individual gift to date — and our first Bitcoin donation.
It’s a powerful reminder of how a seemingly simple moment can be a turning point, and that’s core to our mission.
Read MoreIt's Time to Reshape How We Support and Empower People at Work.
At Empower Work, we’ve been in semi-stealth mode testing a new model — free, immediate, anonymous support via text or web chat. Empower Work’s focus is truly on people. As a mission-driven nonprofit, we’re not trying to sell to your company’s HR or make a profit. Any revenue goes back to ensuring we remain free and accessible. Because of the scale of the problem, our approach focuses on both sides of the conversation.
Read MoreHear from Jennifer Habig Ph.D, who has been an executive coach, consultant, and trainer in the areas of leadership and organizational development for over 15 years. She has launched executive coaching programs in multiple countries, worked with clients like T-Mobile and Intel, and supported countless friends and family members through tough work situations, and has joined Empower Work training other peer counselors.
“When I started volunteering with Empower Work — an organization that provides free, anonymous, text or web chat for people facing challenges at work — I was looking for a way to use my skills to support underserved populations, people who may never have access to a coach, mentor or support at work.”
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